Frequently asked questions
Homeowners
How do I find a tradie for my project?
Simply post your job details, and tradies in your area will contact you with their quotes. You can review their profiles and pick the best fit.
Can I view tradie reviews and ratings before hiring?
Yes, you can check ratings and reviews from other homeowners to help you choose the right tradie for your project.
How do I request a quote for my job?
After posting your job, tradies will send you their quotes. You can compare and choose the one that suits you best.
What happens if I’m not satisfied with a tradie’s work?
We encourage you to leave a review and report issues to us. We’ll investigate and help resolve disputes if needed.
Can I track the status of my job request?
Yes, you can log in to your account to view updates, responses, and progress on your job request.
Are there any fees for homeowners?
No, posting a job and using the platform is free for homeowners.
Tradies
What is an ABN?
An ABN (Australian Business Number) is a unique 11-digit number used to identify your business to the government and the public. It’s essential for invoicing and tax purposes in Australia.
Can I change my plan later?
Yes, you can switch to a different plan at any time to better fit your business requirements.
How do I update my business details?
You can update your business details by logging into your account, selecting “Profile Settings,” and editing your business information.
How do I find homeowner information?
Once a homeowner posts a job request, relevant details will be available in the job listing for verified tradies.
How do I claim a job?
To claim a job, browse the available listings, click on a job you’re interested in, and follow the steps to submit your interest or quote.
Will you be charging GST?
Yes, GST will be applied to applicable charges as per Australian tax regulations.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
